FREQUENTLY ASKED QUESTIONS

Last Updated on June 14, 2023

Q: What types of products does PrimeLeb sell?

A: PrimeLeb is your one-stop-shop for electronics and gadgets in Lebanon. Our extensive selection includes smartphones, laptops, tablets, cameras, speakers, headphones, gaming consoles, and more.

Q: How do I place an order?

A: Simply browse our website, add items to your cart, and follow the checkout process. You can also call our customer service team to place an order over the phone.

Q: What payment methods do We accept?

A: We accept payment through Cash on Delivery.

Q: Is delivery available?

A: Yes, we offer fast and reliable delivery services throughout Lebanon.

Q: How long will it take to receive my order?

A: Delivery times vary depending on your location and availability of the product. We strive to deliver your order within 1 business day.

Q: What is your return policy?

A: At PrimeLeb, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, contact us within 14 days and we will provide you with a replacement or refund (subject to terms and conditions).

Q: Can I get warranty on the products?

A: Yes, all our products come with manufacturer’s warranty, and some products have extended warranty plans, which you can purchase through our website.

Q: How can I track my order?

A: After placing your order, you will receive a tracking number via email or phone. You can use this number to track your order on our website or through the courier’s website.

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